Sera Lake Center Hotel

Everything was good. The cleanness of the room along with areas around the hotel were so great.

I liked the hotel location, the parking, the bedrooms, restaurant view, the spa facilities the reception help desk especially "Niveen" she was very helpful.

Very nice hotel. The hotel manager, Mrs. Emine, is very polite and humble. She treats people with high standards and has very high morals. The hotel is wonderful, overlooking the sea. The rooms are spacious and very clean. I booked a room with a balcony, and the balcony was spacious and clean, and the view of the sea was wonderful. The TV has many Arabic channels. The breakfast is wonderful and varied. The staff are excellent, some of whom speak Arabic. Many thanks to the wonderful hotel manager and all the staff, especially Mrs. Nevin, Mrs. Serpil, and Mr. Mohammed at the reception.

The staff are amazing, especially Ms. Amina, Ms. Nevin and another lady at the reception whose name I don't know. They are all amazing and they are the hotel's asset and the real gain with their dealings, service and sincere smile. The location is excellent its really the value for money. The breakfast is good. All services are available. The hotel is close to everything. The swimming pool is good. Honestly, there is nothing bad. I thank them all. We spent three wonderful nights and if we come back, it will definitely be our first choice.

Clean. Friendly and helpful staff, specially Tariq. Easy to park your car. In front of a sea front, which include nice restaurants and cafes and playgrounds. close to everything. It is however far from Trabzon city centre but wasn't an issue for us.